Thank you so much for visiting our online shop! Email us at info@kemjewelry.com for questions and custom order requests

Refund & Exchanges

Due to our jewelry being custom-made to size and are personal in nature; therefore, we are unable to offer refunds or exchanges once your item has been made. However, we will work with you to provide size adjustments as necessary. Stones & other items apply as well. Orders cannot be canceled or refunded once the order has been submitted.  

Additional non-returnable items: Opened Items, Gift cards, Sale Items, Virtual Gift Cards, and Digital Downloads.

We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.